The Directorate of Quality Assurance and Quality Control (DQAQC) at Madonna University, Nigeria, is a central administrative unit dedicated to ensuring academic and administrative excellence through systematic monitoring, evaluation and continuous improvement of institutional processes. The Directorate plays a pivotal role in aligning the university’s operations with national and international standards of higher education. The Directorate’s core functions and activities include:
- Academic Quality Monitoring: Oversees curriculum implementation, teaching effectiveness, student assessment methods, and compliance with the National Universities Commission (NUC) benchmarks.
- Internal Quality Audits: Conducts regular audits of academic and administrative departments to ensure adherence to institutional policies and global best practices.
- Staff Development and Training: Organizes workshops, seminars and training programs for academic and non-academic staff on quality assurance, pedagogical innovation and professional ethics.
- Feedback Mechanisms: Collects and analyzes feedback from students, staff, and stakeholders to inform policy adjustments and enhance service delivery.
- Research and Data Analysis: Carries out studies on institutional performance indicators and publishes reports to support evidence-based decision-making.
- Documentation and Policy Review: Develops, updates, and enforces quality assurance policies, guidelines, and standard operating procedures across the university.
Through its strategic interventions, the Directorate of Quality Assurance and Quality Control ensures that Madonna University maintains a culture of excellence, accountability and continuous improvement in its academic and administrative endeavors.
